Identify a development or industrial project or a suburban area Essay

Identify a development or industrial project or a suburban area - Essay Example The location of the project is shown in the figure below: Thinning trees is believed necessary to facilitate stand growth, enhance tree vigor and contain tree mortality due to more competition for resources among trees. However, root root (Pheilinus Weirii) was found rampant across all units and as many as 20% of the roots were found to be infected. Such diseased root stands run the risk of infecting nearby healthy trees and cause massive root decays in the adjoining areas. Further, reduced trees render the area vulnerable to winds which also aids in the transmission of the root disease to new areas. Other potential threats include increased susceptibility to forest fires and winter storms. Move to favour conifer species over Douglas fir tree types to improve plant diversity in the region (increased seed supply, improve resiliency to diseases and provide cover against diseases and insects) Analysis of the water resources is an important consideration for the present case study. It is used to assess any potential increases in new inflows, any changes in the channel morphologies, increase in turbidity and sediments. The key focal point of this issue is the Gunner lake’s drainage area which lies in the region undergoing the thinning project. The current conditions in the channel area have been a result of widespread road building and logging activities since the past 70-80 years. Once again, the focal point for the analysis of fish species and related habitat is the Gunner’s lake and its associated streams. It has been estimated that prior to human activities like rail and road construction, timber harvesting and settlement, the quality of fish habitat in the lake was far more complex and diverse and their population was much larger in comparison to current levels. The primary consideration of the section is to examine the major concerns on the soil resources in the area and analyze the effects of the proposed project (namely road building,

About the United States Constitution Essay Example for Free

About the United States Constitution Essay Essay 1 The Constitution of the United States created the form of government known as federalism. The national and state governments each have specific powers and functions, while also sharing some of the same powers. The Constitution made the agreement that any laws passed under the constitution would be the supreme law of the land. Three separate branches were created; the legislative, executive, and judicial. **********The new Constitution resolved the weaknesses of the Articles of Confederation to the extent that it created a new system of government that was equipped with the necessary powers needed to implement changes through compromises, the passing of laws, and the levying of taxes. During the Constitutional Convention of 1787, delegates met in Philadelphia to discuss the difficult problems the new nation faced. The Framers decided that in order to facilitate change within the nation, the Articles of Confederation needed to be replaced with a new plan for government that would give the federal government more power to implement the changes necessary for the progression of the nation. The next step was to devise a plan for the government that would be accepted by the people of the nation. A series of compromises, known as the Three-Fifths Compromise, and the Great Compromise, were created. The Virginia Plan, created by James Madison, included an executive branch, courts, and a bicameral legislature where representation in each house of Congress would be based on each state’s population. This plan enticed delegates from heavily populated states such as, New York; however, the small states feared a government subjugated by the large states would give them no say. The New Jersey Plan, devised by delegates from the smaller states, included a unicameral legislature in which states would have equal representation. Within this plan, Congress had the power to set taxes and regulate trade, which were powers it did not have under the Articles of Confederation. The New Jersey Plan was not accepted because ******larger states thought they should have more power. After six rigorous weeks, *the delegates came to a compromise later known as the Great Compromise. The compromise proposed that Congress have two houses, a Senate and a House of Representatives, in which the Senate granted equal representation and the House granted representation based on population. In the Articles of Confederation, there was only *one vote per state. To pass laws, nine out of the thirteen colonies had to be in  favor of it and to make amendments; all thirteen colonies had to be in favor of the idea. The Great Compromise included that two thirds of the Senate and the House had to agree on a law or an amendment for it to be passed which was much easier. The compromise pleased both groups, but they were not completely satisfied. The Great Compromise directly dealt with the weaknesses within the Articles of Confederation and for this reason it gained popularity. The Three-Fifths Compromise came about after the Great Compromise which answered some of the remaining questions such as, who could vote. The compromise stated that every five enslaved persons counted for three free persons therefore, three-fifths of the slave population in each state would be used in determining representation in Congress. Americans were not all in favor of the Constitution at first, they were known as Anti-Federalists. They thought that the document would take away their liberties that Americans had fought hard to win from Great Britain. Their main argument was the new Constitution would create a strong, federal government and ignore the states and it lacked a bill of rights to protect individual freedoms. Those who were supporters of the document called themselves Federalists. They believed the Constitution would create a system of federalism, a form of government in which power is divided between the federal government and the states. The Federalist Papers, written by John Jay, Alexander Hamilton, and James Madison, was what won the Anti-Federalist’s support of the document. In a series of essays, they argued that the United States wouldn’t survive without a strong federal government and reassured the document would protect their nation. Both the Anti-Federalists and the Federalists came to the conclusion that if the Constitution was adopted, the new government would add a bill of rights. The Constitution was completely ratified in 1790 which made the thirteen independent states a united nation, The United States of America. The new Constitution created a framework for the government, which was the something the Articles of Confederation lacked. Three branches within the legislative were created to make sure the federal government would stay stable. Each branch had specific powers while also having the ability to check the powers of the other two branches. The legislative branch, also known as Congre ss, made the laws. The executive branch enforced the laws and is headed by a president and vice president. The judicial system was created in which the  supreme court of the U.S would have the final say as to the constitutionality of laws. In order to avoid one of the branches from gaining too much power, the Framers included a system of checks and balances. This system allowed each branch of government to limit the power of the others. Therefore, the new Constitution resolved the weaknesses of the articles of confederation to the extent that it created a new system of government that was equipped with the necessary powers needed to implement changes through compromises, the passing of laws, and the levying of taxes. The government was able to tax and secure individual freedoms. The thirteen independent states became one nation, The United States of America. Although, not all of the problems of the Articles of Confederation were resolved, the new Constitution created a foundation for our government today.

Imperialism: Historical and Biological Perspectives :: Essays Papers

Imperialism: Historical and Biological Perspectives Imperialism evokes images of past grandeur, expansive landholdings and wealth that do not seem to be conducive to modern-day existence. Yet as a general paradigm of behavior, imperialism may be more ubiquitous and inherent than first glance would suggest. By drawing analogy between the actions of historically imperialistic nations and bee colonies, a universal â€Å"imperialism† emerges, spanning history and nature. In the Roman Empire and current US â€Å"empire† (as some consider it), imperialism is manifested as binary hierarchies and symbols of power. Bee colonies, likewise, exhibit such extensions of imperialism. Thus, we can construct a paradigm for imperialism that functions in many times and places. One thing to note is that the Roman Empire fell, and people are pessimistic about the US’s current situation and global involvement; bees, on the other hand, have sustained their imperialistic behavior for millions of years. The pervasive behavioral similariti es between bees and man suggest an underlying genetic cause, but past and imminent troubles with human imperialism suggests that imperialism may also transmitted as a meme, a cultural entity, subject to natural selection. â€Å"The simplest definition of imperialism is the domination and exploitation of weaker states by stronger ones.† This â€Å"ancient and easily observable phenomenon.† is easily recognizable in the Roman Empire and current US foreign relations but harder to pick out in a colony of bees because very human constructs of states are applied. Imperialism is simply a concept I will use to discuss the behavior of bee colonies, though the universality of this behavior lies in nature. In other words, binary hierarchies (a distinctly two-tiered caste system) and symbols of organization and power can be identified in bee colonies, qualifying bees as imperialistic according to this construct. The Roman Empire is an archetype of the human execution of imperialistic tendencies. At its peak, known as the Principate (27BC-235AD), the Empire spanned Europe, Asia and Africa. The main drive of such expansion was not so moral or cultural, as â€Å"the approach of the Roman government was essentially pragmatic†¦The frontier peoples were to be tamed, neutralized, and exploited. The exposure of conquered barbarians to a superior way of life was part of this policy†¦not an end in itself.† In other words, holding land and exploitation were the priorities of Roman government in pure â€Å"parasitic† and imperialistic fashion. Additionally, binary hierarchy reveals itself in empires. In the Roman Empire, this binary system existed on numerous levels, including the humiliores and honestiores of the native Romans, the slaves and masters on farmland, and ruler and foreign subjects.

Leadership and Follower †ship Essay

According to Bass and Avolio (1994) in Parry’s â€Å"The Thing about Metaphors and Leadership† (2008), leadership is a transformation. It is a transformation in the hearts and minds of followers so that they move higher level of understanding, commitment, and performance. The two authors asserted that followers perform beyond expectations when that transformation takes place. Hearts and minds imply that the transformation is in the emotional response and the cognitive response that follower’s experience. They feel better about things and they think more constructively as a result of the leadership that they have experienced. Not only is influence being achieved, but the emotions are positive. (p. 8) On a similar note, Smircich and Morgan (1982) in Parry’s â€Å"The Thing about Metaphors and Leadership† (2008) asserted that the essence of leadership is management of meaning. The bottom line of what people do in their leadership roles is to manage the meaning that they make of events. When leaders and followers make sense of events, and of their role within those events, then they are better able to play their part in events. Leaders are able to influence followers in the ways that the leaders intended. (p. 8) Parry’s (1999) in Parry’s â€Å"The Thing about Metaphors and Leadership† (2008) gave an example of leadership that was demonstrated within local government mergers, he found that the essence of leadership was enhancing the adaptability of leaders and followers to the uncertainty and turbulence of change. When leaders are more adaptable, they can lead better. When followers can adapt to change, they can follow better. Once again, influence is achieved. Moreover, the emotions are positive because followers can see some personal benefit from the positive changes that are achieved, rather than feeling apprehension or remorse as a result of personal risk. (p. 9) On a different note, Weick (1995) and Pye (2005) in Parry’s â€Å"The Thing about Metaphors and Leadership† (2008) argue that the essence of leadership lies in sense-making. People in leadership roles make sense of the situation they are faced with. In turn, they help convey that sense to followers. A leader makes sense of the confusion and ambiguity and conveys that sense to followers. In turn followers make sense of their challenges and expectations, which enables them to achieve the outcomes that are desired. Parry contends that this idea of â€Å"sense-making† is perhaps the best metaphor for leadership. (p. 9) How Jesus Christ is the Perfect Model of Servant Leadership In the world today there are many types of leaders, from military to the business world to community organizations to government institutions. Whereas, some leaders assume leadership positions without undergoing training, others, like is the case in the military undergoes a rigorous training procedure that equips them with the necessary knowledge and skills to lead. However, no matter the training one has to undergo in order to qualify to be a leader, s/he may not exemplify the true servant leadership that Jesus Christ exemplified and preached about. One of the greatest leaders in human history learned this when he was given the task of leading God’s chosen people out of the wilderness and into the Promised Land. According to Dr. John J. Javis, a professor of Old Testament and Hebrew at the Grace Theological Seminary, â€Å"when Joshua and the children of Israel were faithful to God’s Word and His will, there was victory. When they abandoned His will in favor of their own genius, there was failure and frustration. † [Davis, 1969] Failure and frustration is a direct result of the inability to learn to follow before you can learn to lead. Under Moses’ leadership, Joshua learned this very well. Leadership is influence, so the accepted definition goes. Influence is the ability to move another person in a direction you believe is important. By any definition, Jesus Christ was a leader like any other. He influenced many and his follower-ship continues to influence many including the author of this paper whose follower-ship has resulted into many professional victories in his military career, a phenomenon that has led to his leadership. It is awesome how He prepares our hearts in one season to equip us for future roles and responsibilities. It is unbelievable how the follower-ship of His leadership continue to propagate His teachings that in turn continue to enhance his leadership many years after his physical departure from the earth, indeed his was and continue to be a true servant leadership that we should emulate. Greenwood et al (2008) in their research findings asserts that â€Å"Leaders’ must understand the different needs of each generation and the needs of the different generations in countries in which they are conducting business if they are to lead successfully. Managers in their leadership capacity should also create human resources policies to ensure that work teams include the perspectives of these different generational value systems. Yet, leaders must meet the challenge of managing each generation differently in order to achieve high performance outcomes. By examining each generation’s value structure, one can develop a profile of each group which can guide how each is managed. † (p. 69) Looking back at Jesus’ Ministry one is inclined to conclude that He (Jesus Christ) was the greatest leader of all times, the world has and will ever know because he combined the leadership and follower-ship virtues to the successfully weave His Ministry among all the generations. He clearly demonstrated perfect leadership while fully submitted to His father’s will – what a blessing to have a Savior who took on flesh and walked this earth, a great High Priest who is familiar with our sufferings†¦ an effective leader. Dr. Ken Collier, a Christian Camp Counselor says it this way, â€Å"Jesus Christ had a sharply focused view of exactly what His Father desired of him. No trial no deprivation, no conflict, no misunderstanding, and no death threat made Him swerve from following the will of his father. What a leader, what a follower! †[Collier, 2004] Dr. John McArthur appropriately asks a few questions in, The Book of Leadership: â€Å"First, what makes a good leader? Is it rank, status, celebrity, clout, or even style? Is leadership automatically bestowed by a box on the organizational chart? Where do position and power figure into the formula for leadership? And what is the ideal model for leaders? Is it the corporate chief executive officer? Or the military commander? Or even the head of state? † [MacArthur, 2004] Jesus Christ answers all these questions in a few words. His views on leadership are conspicuously out of step with the conventional wisdom of our age. Jesus Christ said, â€Å"You know that the rulers of the Gentiles lord it over them, and those who are great, exercise authority over them. Yet it shall not be so among you; but whoever desires to become great (the leader) among you, let him be your servant. And whoever desires to be among you, let him be your slave (Matthew 20:25-28 NKJV). † Going by this principle, one will not fail to truly be convinced, that the truest form of leadership demands service, sacrifice, and selflessness. A proud a self-promoting person is not a good leader by Jesus’ standards, regardless of how much clout s/he might wield. Leaders who look to Jesus Christ as their leader and their supreme model of leadership will have servants’ hearts. They will exemplify sacrifice and follower-ship. Burns (1978) summed up what is expected of a leader, that; â€Å"it is beyond just accomplishment of shared objectives to include followers values and motivations: as leaders inducing followers to act for certain goals that represent the values and the motivation – the wants and the needs, the aspirations and expectations – of both leaders and followers. And the genius of leadership lies in the manner in which leaders see and act on their own and their followers’ values and motivations. † (p. 19) A leader must learn, practice, and master follower-ship in order to ever gain a position of leadership – Joshua learned, practiced, and mastered Moses’ concepts of leadership and as a result he successfully led the Canaanites. Dr. James Montgomery Boice, senior pastor of Tenth Presbyterian Church, president and cofounder of â€Å"The Bible Study Hour†, comments this way: â€Å"Nearly everyone wants to be prosperous as a result of their leadership, yet most fail. What is the problem? The problem is that we do not follow the divine formula for success. † [Boice, 1969] Depree (1989) defines a true servant leadership this way; â€Å"The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of the artful leader. † (p. 11) That is what we so badly need today in a leader: not increasingly clever methods, still less increasingly clever people, but obedience informed and motivated by living and abiding example of Jesus Christ. To be a leader does not necessarily require an appointment or election. God chooses leaders; He equips them with the true leadership skills and knowledge so that they may help others become good leaders and followers. If one is endowed with the true leaderships skills, then it is his/ her responsibility to help others, an example of such situation is exemplified by Mr. Alber Survovik, a Christian business man, Caldwell ISD School Board Trustee, Burleson County, and Texas Appraisal District Board Director. His is a case of true leadership endowed by God, he assets that, â€Å"Professionally I am an Automation Systems Analysis at APC, a LocalAdLink representative and a rancher. My family loves getting away to our West Texas Hill Country Hunting and Camping Ranch. I enjoy meeting new people and helping others. One might say that I have a servant’s heart. † [Surovik, 2009] It should be noted that leadership is essential. Without leadership in any organization, it flounders and staggers on a haphazard course. Without leadership, an organization is unable to fulfill its core purposes. Simply, the idea of someone leading others is rooted in the Scriptures. For someone to assume the role of the leader and to expect others to follow his or her example is not egotistical, authoritarian, condescending, or sinful. We are assured of this because the Scriptures lay down the basis and guidelines for leadership. [MacArthur, 2005] The author of this paper is a United States Navy Flag Writer, who as expected swore to protect the constitution of the United States, and to follow the orders of those appointed over him. As a Navy flag Writer, the person appointed over him are always admirals. Admirals are men and women who make serious decisions in support of national security, thereby defined as leaders. The choice of this particular career was fundamental as it directly enables him to serve Jesus Christ by serving â€Å"those appointed over him†, as well as those who serve under him. By following the orders of the Admiral, he then can lead those who serve him. He does this by applying the principles discussed in this paper. He constantly remind himself whenever he is faced with making a tough leadership decision, that first, he is a follower – not just of a Navy Admiral, but of Jesus Christ. He reminds himself that although Jesus is the Christ, and that He epitomizes leadership, He did remove his outer garments and wash the feet of those he led. This does not imply that the author cordons washing someone’s feet per se, but the application and example still stands – for one to be a leader, s/he must be a follower. This is what is defined as servant leadership, and it has its place throughout the military, the business world, and our society as a whole. In conclusion, it is vital to a servant reader that he or she be endowed by a meek and quiet spirit. Meekness and quietness are like a precarious gem to a leader. The 17th century puritan, and personal hero to the author of this paper, Mathew Henry describes this so eloquently: [Henry, 1996] â€Å"Quietness is the evenness, the composure, and the rest of the soul, which speaks both the nature and the excellence of the grace of meekness. The greatest comfort and happiness of man is sometimes set forth by quietness. That peace of conscience which Christ has left for a legacy to His followers, that present sabbatism of the soul, which is an earnest of the rest that remains for the people of god, is called ‘quietness and assurance forever,’ and is promised as ‘the effect of righteousness’ (Isaiah 32: 17), and it follows, ‘My peace shall dwell in quiet resting places. ’ So graciously has God been pleased to entwine interest with us, as to enjoin the same thing under the notion of a duty which He proposes and promises under the notion of a privilege. Justly may we say we serve a good master, whose ‘yoke is easy’ (Mathew 11: 30). † References: Parry, K. (2008). The Thing About Metaphors and Leadership. International Journal of leadership, Volume 1, Issue 1, 2008, pp. 8 -9, accessed on March 6, 2009 Greenwood, R. A. Gibson, J. W. & Murphy, E. F. (2008). An Investigation of Generational Values in the Workplace: Divergence, Convergence and Implications for Leadership, Journal of leadership, Volume 1, Issue 1, 2008, p. 69, accessed on March 6, 2009 Burns, J. M. (1978). Leadership. New York: Harper & Row Publishers, p. 19, accessed on March 6, 2009 Depree, M. (1989). Leadership is an art. New York: Bantam Doubleday Dell, P. 11, accessed on March 6, 2009 Matthew 20:25-28 NKJV; Isaiah 32: 17; and, Mathew 11: 30; New King James Version (NKJV) Bible, accessed on March 6, 2009 Boice, James M. â€Å"Joshua. † An Expositional Commentary. 1989. Baker Publishing Group, Grand Rapids, MI, accessed on March 6, 2009 Collier, Ken & Williams, Matthew. â€Å"Biblical Leadership. † Becoming A Different Kind Of Leader. 2004. Ambassador Emerald International. Greenville, SC, accessed on March 6, 2009 Davis, John J. â€Å"Conquest and Crisis. † Studies in Joshua, Judges, and Ruth. 1969. Wipf and Stock Publishers. Eugene, OR, accessed on March 6, 2009 Henry, Matthew. â€Å"The Quest for Meekness and Quietness of Spirit. † 1996. Soli Deo Gloria Publications. Morgan, PA, accessed on March 6, 2009 MacArthur, John. â€Å"The Book on Leadership. † 2004. Thomas Nelson Publishers. Nashville, TN, accessed on March 6, 2009 MacArthur, John. â€Å"Pastoral Ministry. † How to Shepherd Biblically. 2005. Thomas Nelson Publishers. Nashville TN, accessed on March 6, 2009 Surovik, Albert. A Personal Testimony. 2009, available at; http://albertsurovik. blogspot. com/2007/03/testimony-of-mike- napoli. html, TN.

Handloom Sector

The Textile industry occupies a unique place in our country. One of the earliest to come into existence in India, it accounts for 14% of the total Industrial production, contributes to nearly 30% of the total exports and is the second largest employment generator after agriculture. Today, India's textile sector comprises four important segments: †¢Modern textile mills †¢Independent Power looms †¢Handlooms and †¢Garments ROLE OF HANDLOOM SECTOR:The Handloom sector plays a very important role in the country’s economy. It is one of the largest economic activities providing direct employment to over 65 lakhs persons engaged in weaving and allied activities. As a result of effective Government intervention through financial assistance and implementation of various developmental and welfare schemes, this sector has been able to withstand competition from the power loom and mill sectors.This sector contributes nearly 19% of the total cloth produced in the country and also adds substantially to export earnings. Handloom is unparalleled in its flexibility and versatility, permitting experimentation and encouraging innovations. The strength of Handloom lies in the introducing innovative designs, which cannot be replicated by the Power loom sector. Thus, Handloom forms a part of the heritage of India and exemplifies the richness and diversity of our country and the artistry of the weavers.The Office of the Development Commissioner for Handlooms has been implementing, since its inception in the year 1976, various schemes for the promotion and development of the handloom sector and providing assistance to the handloom weavers in a variety of ways. Some of the major programmes relate to: †¢Modernisation and Up gradation of Technology †¢Input Support †¢Marketing Support †¢Publicity †¢Infrastructural Support †¢Welfare Measures †¢Composite Growth Oriented Package †¢Development of Exportable Products †¢Resea rch ; DevelopmentThe various schemes implemented by the Office of Development Commissioner for Handlooms address the needs of weavers who constitute the disadvantaged social strata and occupational groups, which are at the bottom of the economic hierarchy. Concerted efforts are being made through the schemes and programmes to enhance production, productivity, and efficiency of the handloom sector and enhance the income and socio-economic status of the weavers by upgrading their skills and providing infrastructural support and essential inputs.

George Orwells Use of Appositives in A Hanging

George Orwells Use of Appositives in A Hanging An appositive- a noun or noun phrase that identifies or renames another noun- is a handy way of adding details to a sentence. The term comes from the Latin word for placing close by, and an appositive usually appears right after the word or phrase that it renames. Youve just seen one example of an appositive- in the first sentence of this article. Here, from the opening of George Orwells essay A Hanging, are two more: We were waiting outside the condemned cells, a row of sheds fronted with double bars, like small animal cages.He was a Hindu, a puny wisp of a man, with a shaven head and vague liquid eyes. A few paragraphs later, Orwell lines up a pair of appositives to identify another character: Francis, [1] the head jailer, [2] a fat Dravidian in a white drill suit and gold spectacles, waved his black hand. In each of Orwells sentences, the appositive could be substituted for the noun it renames (cells, Hindu, Francis). Or it could be deleted without changing the basic meaning of the sentence. Set off by commas, such appositives are said to be nonrestrictive. In some cases, an appositive might be thought of as a simplified adjective clause (a word group beginning with who or which). This next sentence, for example, relies on an adjective clause to identify the subject, hangman: The hangman, who was a gray-haired convict in the white uniform of the prison, was waiting beside the machine. Now look at George Orwells original version of the sentence, with the adjective clause reduced to a more concise appositive: The hangman, a gray-haired convict in the white uniform of the prison, was waiting beside the machine. Viewed this way, appositives offer a way to cut the clutter in our writing. And that, youll have to admit, makes it a handy little device- a compact grammatical structure. NEXTFor a more detailed discussion of appositives, see How to Build Sentences with Appositives.

Infection prevention and control of infections Essay Essays

Infection prevention and control of infections Essay Essays Infection prevention and control of infections Essay Essay Infection prevention and control of infections Essay Essay Understanding functions and duties An employee must keep a high criterion of personal hygiene and besides wellness. They should be cognizant of the company policies and processs when it comes to infection control and follow the best pattern in bar. The working environment demands to be kept clean and hygienic. Any hazards should be reported to the employer. Keep all preparation in infection control and bar up to day of the month. An employer should take a firm stand that all Torahs and ordinances in the workplace are followed. Hazard appraisals are needed so as to place and understate the impact of infection jeopardies. Company policies and processs need to be out lined and put in topographic point. The employer must supply equipment to forestall and command infection. Any relevant information about infection jeopardies and bar and control methods need to be given to the employees. Training and supervising of all facets of infection and control demands to be given. Records need to be kept associating to infection bar and control. Understanding statute law and policiesHealth and Safety at Work Act 1974 – Sets criterions to forestall infection go oning and distributing Public Health Act – Sets criterions for H2O supply. sanitation and rubbish disposal Food Safety Act 1990 – Sets criterions associating to nutrient production and ingestion Environmental Protection Act 1990 – Ensures safe direction of controlled waste Management of Health and Safety at Work Act 1999 – Risk appraisals introduced Personal Protective Equipment at Work Regulations 1992 – Employers must provide and employees must utilize appropriate protective apparels and equipment Food safety Regulations – The safe hygiene patterns to forestall pathogen taint during storage and handling of nutrient Coverage of. Injuries. Diseases and Dangerous Occurrences 1995 – Any infection caused by bodily fluids and extremely infective diseases are reported The Control of Substances Hazardous to Health †“ Regulates storage and usage of chemicals that pose a danger. All work topographic points need to provide employees with entree to COSHH information Hazardous Waste Regulations 2005 – About sharps and clinical waste disposal which could present an infection jeopardy Code of Practice for the Prevention and Control of Healthcare Associated Infection Regulation 12. 2010 – Concerns ways to cut down the incidence of HCAI Understanding systems and processs Food Hygiene – To forestall cross-contamination and cross-infection peculiar attending needs paying to. Personal Hygiene – Keep hands clean. wear PPE and make non work if ailing Kitchen and dining countries – Keep cookery equipment and surfaces clean Food safety patterns – thorough melt and warming of nutrient. right storage. fixing comestible natural nutrients individually to avoid taint Disposal of Waste – Waste merchandises provide a perfect environment for pathogens and distributing infection. Rubbish left puting about can besides pull vermin which can transport diseases. Disposal of waste depends on: The type of waste The hazard the waste may present to peopleThe hazard the waste may present to the environment Disposal of Sharps – Sharps whether they are scalpels. acerate leafs or razors may be contaminated with harmful pathogens such as Hepatitis B and C or HIV and can be transmitted into a individuals blood watercourse via a crisp hurt. When covering with sharps you should: Take disposal container to the sharps and non the other manner unit of ammunition Never fill the disposal box above the indicated grade Avoid go throughing points straight from manus to manus and maintain handling to a lower limit. Do non flex. interrupt or replace capsReport all incidents in line with RIDDOR Decontamination processs – there are three degrees.Clean utilizing soap to take surface soil and smell.Disinfect utilizing chemicals to kill pathogens.Sterilise to take all pathogens and the home ground they live in. Cleaning policy- all work topographic points must hold a cleansing policy which provides counsel of how to utilize equipment. modus operandis and how chemicals should be used and stored. Specific processs should be outlined to cover with spillages of blood. piss. fecal matters and puke: Spillages must be dealt with instantly An immediate hazard appraisal is needed in instance the country needs cordoning off Relevant equipment should be used to clean the spillageUse appropriate PPETry to forestall the spillage from distributingUse paper towels to absorb the spillageDispose of rightClean country with germicideOnce cleaning undertakings are done. thoroughly wash custodies Laundry processs – soiled linen can be a beginning of taint. Therefore: Wear PPE while managing soiled washTopographic point soiled wash in right bagMinimise transporting soiled wash by utilizing bag at bedsideFlush solid fecal matters down the lavatory Understanding the importance of hazard appraisal in relation to the bar and control of infections Hazard – the opportunity of something traveling incorrect: the danger that hurt. loss or harm may happen Potential hazards of infection within the work topographic pointWork environment hazards. locations and stuffs:KitchenDining countryBathroomShowerToiletCommunal equipmentReclaimable equipmentSoiled wash Work activity infection hazards:Fixing and functioning nutrientCaring for persons with infectionsSupplying personal attentionDisposing of wastePull offing soiled wash Hazard appraisalIdentify infection jeopardies – Areas where pathogens thriveWho is at hazard and why – Identify vulnerable peopleEvaluate infection hazard and manner to cut down it – can the infection be reduced or wiped out Record findings – Log and portion consequences and implement a scheme Review – Check on a regular basis and update schemes The importance of transporting out a hazard appraisal is cardinal to supplying infection free work environments and working patterns in wellness and societal attention scenes. Understanding the importance of utilizing Personal Protective Equipment in the bar and control of infection Different types and grounds of PPE are:Aprons to cover apparels or uniform ( made from plastic ) . protect from organic structure fluids Plastic or latex baseball mitts to protect the manus and nails which ism the chief manner pathogens are transmitted Paper masks to cover the oral cavity and nose which can be a beginning of pathogens Cloth or paper gowns provide screen for the whole organic structure Plastic over places are worn over normal places to forestall external pathogens being brought in Paper hair screen to forestall isolated hairs get awaying Plastic goggles which can be worn over spectacless and cover the eyes The Personal Protective Equipment at Work Regulations set out employers duties to the work topographic point and work force and the company uses these ordinances to supply their ain policy. An employer must:Supply appropriate PPEShop and keep PPE rightProvide preparation and notices about PPECarry out hazard appraisals to make up ones mind appropriate PPEMake certain PPE is used decently An employee must:Use PPE at appropriate timesReport if stocks are low or faultyFollow instructions and go to preparation SessionssFollow and carry out hazard appraisals for appropriate PPENot cut corners and use PPE on all appropriate occasionsDispose of PPE right Prior to using baseball mitts and aprons custodies need to be washed. PPE must be put on before the process is started. PPE need altering between different attention undertakings for the same client and ever utilize new PPE for different clients. After every process is complete the PPE should be removed carefully so as custodies or apparels do non hold any contact with any polluting substances on the PPE. PPE are to be disposed of every bit clinical waste. Avoid touching the bin. a pes pedal to be used if possible. After disposal wash custodies with soap and H2O. Understanding the importance of good personal hygiene in the bar and control of infections The cardinal rules of good hygiene are: Bathing and lavishing – making this regularly prevents the spread of bacteriums and reduces body odour Hair attention – regular lavation prevents the spread of bacteriums. Long hair should be tied back and maintain checking for infestations of caput lice. Oral hygiene – It is of import to brush dentitions after repasts or smoke and sing the tooth doctor every six months will forestall the physique up of bacteriums and cut down bad breath. Clean apparels – apparels should be changed daily. Uniforms need to be made of difficult have oning stuff that can be washed at high temperature to take pathogens. Stoping bad wonts:Touch of the oral cavity. nose and ears which are paths for infection Sneezing and coughing without covering the oral cavity. non disposing of tissues right and non rinsing custodies afterwards Nail biting can give you sores and hazards distributing infection Smoking can do coughing and besides involves seting your manus to your oral cavity. Taking attention of your wellness can avoid and battle of infection. A good diet helps to maintain your encephalon and organic structure working good. Intake of fluids helps to blush out toxic wastes. Sleep helps to review and regenerate your organic structure. If ailing so you should non travel to work and this will forestall the spread of infection. The right sequence for manus lavation:Make certain sink and lights-outs cleanCheck that there is soap. paper towels or manus desiccantRemove jewelryRoll up armsRun H2O to a warm temperatureWet hands exhaustivelySoap hands exhaustivelyRub hands smartly together for at least 10 seconds paying peculiar attending to in between the fingers. the tips and the pollex Rinse hands exhaustivelyDry hands exhaustively sooner with a manus drier or paper towels which should be disposed of without touching the bin Handss should be washed:If dirty or gluey – to take soilAfter utilizing the lavatory or touching the oral cavity or nose – pathogens are in bodily fluids and necessitate to be removed Before and after contact with a client – to protect each other from pathogens Between different attention activities for the same client – some activities are cleaner than others and it will halt cross-contamination Before utilizing and taking disposable baseball mitts – baseball mitts are merely to be used for higher hazard activities After contact with organic structure fluids – so as to free any pathogens Before and after managing. cookery. helping and eating nutrient – nutrient is a good pathogen bearer. Eating is a good path to infection After cleaning undertakings – to take any taintAfter managing rubbish or laundry – to take pathogensAfter feeding and managing pets – Animals carry pathogens which can be harmful to worlds Hand rinsing merchandises – soap based where there is a lower hazard of infection and antimicrobic merchandises for usage in high hazard countries. It is besides acceptable to utilize an intoxicant based manus hang-up where running H2O is non available. Skin attention – cleaning merchandises that are soft to the tegument are best and besides the usage of hypo-allergenic disposable baseball mitts. If any allergic reactions occur. delight contact GP.

Top 5 Review Activities for Elementary Students

Top 5 Review Activities for Elementary Students Review sessions are inevitable in the classroom, and for many teachers, it can be a rather uninspiring exercise. Too often,  review activities feel boring and may leave your students feeling unengaged. But, it doesnt have to be that way. By choosing some fun and engaging activities, a traditionally mundane review session can become an active and inspiring session. Check out these five teacher-tested review lessons with your students. Graffiti Wall When students here the words its review time, you might get a bunch of groans. But, by turning the review session into a hands-on activity, students will be more likely to enjoy the exercise and even better retain the information.   Heres how it works: Place a variety of different colored dry erase markers on the front board(or different colored chalk if you have a chalkboard).Then give students a review topic, and randomly call about three to five students at a time to the board.The students goal is to think of any word that associates with the given topic.Students can write the word any way they like (sideways, up and down, backward, etc.)One rule you must enforce is that students cannot repeat any word that is on the board.Once all the students have had a turn, pair them up and have each student tell their partner about five of the words on the board.View pictures and learn more about this great  graffiti wall review activity  here. 3-2-1 Strategy The 3-2-1 review strategy is a great way for students to review just about anything in an easy and simple format. There are a few ways you can use this strategy, but often, the preferred way is to draw a pyramid. Heres how it works: Students are given a review topic and told to draw a pyramid in their notebook.Their goal is to write down three things they learned, two things they thought was interesting, and one question they still have. You can adapt this activity any way you want. Instead of asking a question on the top of the pyramid, students can write a summary sentence. Or, instead of writing two things they found interesting, they can write two vocabulary words. It is very easily adaptable.  View a picture of the 3-2-1  review pyramid. Post-It Practice If your students love the game Headbands, then they will love playing this review game. Heres what you have to do to get started. Provide each student with a Post-it note, and have them write down one review term on it.Then without the other students seeing the note, have each student choose one person to stick their note to their forehead.The goal of this activity is for students to go around the room and try to explain the term without using the actual term.Make sure that each student has the opportunity to go around the room and explain each term. Move Ahead of the Class This review game is the perfect way to incorporate teamwork while reviewing important skills. Here is how you play: Divide students into teams of two, then have students stand in a row where one student is behind one other.Use the squares of the floor as the game board and tape off a finish line.To play the game, have one person from each team face-off by answering a review question. The first person to answer it correctly moves ahead to the next square.​After the first question, the next person in line takes the place of the student who got the answer correct.The game goes on until one team crosses the finish line. Sink or Swim Sink or Swim is a fun review game that will have your students working together as a team in order to win the game. Heres what you need to know to play the game: Divide students into two teams and have them form a line and face one another.Then ask team 1 a question, and if they get it right, they can choose one person from the other team to sink.Then ask team 2 a question, and if they get the answer right, they may either sink their opponents team member or save their sunken team member.The winning team is the one with the most people at the end.

Law of Business Transactions assignment Essay Example | Topics and Well Written Essays - 2000 words

Law of Business Transactions assignment - Essay Example nited Floors Ltd had included an exclusion clause in its contract, which required intimation of any alleged defects within three weeks of fitting the carpets. As such, it had included a clause, whereby its liability per contract was to be restricted to five hundred pounds. Peter is seeking refund of the two, thousand, three hundred pounds paid by him and compensation for the business lost, during the time the carpet was being replaced. United Floors Ltd refuses to accept and relies on its exclusion clause. An exclusion clause can be enforced by resorting to adhesion contracts or standard form contracts. The party which draws up such contracts offers negligible choice to the other party to the contract. In the words of Downes, an authority on contract law, wherever, there is great disparity in the bargaining power of the parties to the contract, exclusion clauses can prove to be extremely prejudicial.1 Legislation like the Unfair Contract Terms Act 1977 or UCTA and the Unfair Terms of the Consumer Contract Regulations 1999 or UTCCR have been enacted, in order to exercise stringent control on the use of exclusion clauses. The UCTA makes a business liable for not fulfilling obligations or duties that are consequent to what has been done or is to be done in the normal course of business2. Peter’s contract with the United Floors Ltd is subject to the UCTA, because consumer contracts fall under its purview3. In contractual terms reasonableness is of paramount importance and the UCTA verifies as to whether an exclusion clause, after taking into consideration the circumstances that should have normally been known to the contracting parties, is rational4. In this manner the UCTA grants wide discretion to the courts, in determining whether an exclusion clause is reasonable or not. If a contracting party wishes to take recourse to an exclusion clause in the contract, then the onus of establishing its reasonableness rests on it5. The UTCCR deals with all the contractual

Ancient Flood Stories (Problems for Critical Scholarship) Essay

Ancient Flood Stories (Problems for Critical Scholarship) - Essay Example However, it is not an easy task to find out the important details of these flood stories because of their extreme antiquity and the lack of supporting evidence except for a few broken shards or fragments of pottery that detail these flood stories. It is unswervingly a very daunting task indeed to verify the stories that will anchor them on historical details as many of these stories are seemingly myths or legends. This brief paper examines some of the challenges encountered in critical scholarship of stories like great floods which occurred a long time ago and for which records are incomplete. Discussion The aim of critical scholarship is to set historical records straight but problems are inevitable when the records are themselves incomplete or at times even contradictory. Many scholars, academicians, historians and archaeologists realize these limitations but still try to carry on with the task. In this regard, to claim certainty in the absence of corroborating pieces of evidence i s not only risky but also considered as reckless in terms of academic scholarship. To refer to something without a degree of certainty is likewise faulty, even deceptive. Several issues with regards to critical scholarship concerning these ancient flood stories pertain to the provenance of these stories, their lack of correspondence and the contradictions, the use of varying terms or emergence of several versions by different authors that hinders the task. The two most famous and well-read flood stories are that of the Biblical Noah's Ark and the Epic of Gilgamesh. The latter predates the former by a good thousand years or more, going back to at least the period of an actual king named Gilgamesh who had ruled a kingdom of Uruk in ancient Sumeria at around 2700 B.C.E. (before current era) but was written down on clay tablets only at around 2000 B.C.E. which were discovered only fairly recently in the libraries of King Ashurbanipal, who ruled around 700 B.C.E. by a young British museu m curator named George Smith back in 1872 and translated even much later (Mitchell 4). It is a story considered as the oldest-ever written story but what is even more remarkable is that it is very similar to Noah's Ark, especially the story about an immortal named Utnapishtim and a massive flood in his time. There are also many other similar stories about a great deluge in other cultures, namely that of the massive waters released by the Greek god Zeus, the Chinese version of a deluge in the great central river valley of the mighty Yangtze and the Indian story of Manu mentioned in ancient Sanskrit religious texts dating back to around 600 B.C.E. These stories have a familiar theme, the futility of fighting against the force of Nature or the powers of God although the themes may vary a bit, depending on context (History-world.org 1). Provenance – as stated earlier, the exact or precise origins of these flood stories defy even scholars and historians because of the passage of e xtremely long periods of time, dating back to antiquity itself. Based only on fragmentary records, with many pieces of evidence lacking, the best that can be done is make a conjecture or an approximation of their origins. It believed that the Epic of Gilgamesh is actually a literary masterpiece constructed by several authors and not just one writer, the story embellished with each successive re-telling. In many instances, the similarities between the Noahic story and Gilgamesh made historians surmise it was actually copied and translated into Hebrew by Moses circa 1450 B.C.E. and the Israelites brought

Questionnaire Assignment Example | Topics and Well Written Essays - 250 words

Questionnaire - Assignment Example Indiana University Purdue University Indianapolis Department of Health Sciences Instructions: Choose the best answer to each of the questions. Only one answer is correct 1. The muscle tissue that shows no striations is ________ muscle. A.skeletal B. cardiac C.smooth D.voluntary E. multinucleated 2. Intercalated discs and striations are characteristic of A.smooth muscle tissue. B. cardiac muscle tissue. C.skeletal muscle tissue. D. all of the above E. none of the above 3. A tissue that transmit information in the form of action potentials, stores information, integrates and evaluates it * A. epithelial tissue B. connective tissue C. nervous tissue D. muscle tissue 4. The site of hair formation A. cortex B. medulla C. hair bulb D. hair follicle 5. Apocrine sweat glands could be found in A. palms B. soles of the feet C. axilla D. lips E. chest 6. When the epiphyseal plate is replaced by bone, A. puberty begins. B .interstitial bone growth begins.

Strategic delimma, the quality improvement , equal work load and Case Study

Strategic delimma, the quality improvement , equal work load and quality and patient safety - Case Study Example gaged throughout the project by striving to build trust among team members through team building, strengthening interpersonal relationships and motivating team members by recognizing their contribution to the team (Allio, 2006). I order to get the team underway, Jeff should personally communicate with the expected team members and discuss with them the mission and objectives of the project for them to buy in. After that, he should organize another meeting where they will discuss in detail about the project and progress working on the project with interested members. The committee could have avoided the last minute rush on its project thereby avoiding the conflict on the deadline day of the project. The workload could have been managed easily through cooperation taking in to account the request by one of the team members to be absent for some time at a crucial stage in the project. The committee could work a little bit harder and faster to avoid this scenario. AT the very beginning of the committee’s life, the leader should have come up with a detailed pan on how the workload will be managed. This plan would take in to account significant issues such as the departure by some members at crucial points in the project, including Mariana’s request. The team should include Mariana’s name on the report because of the contribution she has made so far and her desire to do more work to cater for her time off. It was not Marian’s choice to quit the committee at such a point since it was a leadership failure to plan for her absence despite being forewarned. Kyle should reorganize the remaining members in the committee and device a plan for working out the remaining part of the project without Mariana’s contribution. This will facilitate completion of the project within the desired time despite encountering planning problems in the initial strategy of the project. In order to foster strategic thinking in this situation, I will devise an action plan with details

True religion jeans brand Essay Example | Topics and Well Written Essays - 250 words

True religion jeans brand - Essay Example With the high sales volume and increased profits, this industry remains attractive in the market. The transformation of the market structure through the change of numerous denim labels into diverse lifestyle brands has facilitated increased rate of growth and survival within the market segment. The existing increased potential for sales is immensely attributed to the lifestyles brands, development of brand premiums and safeguarding product cycle downturns. These factors define the market structure as superior and stable. Does True Religion enjoy a competitive advantage in the segment? If so, is its advantage sustainable? Discuss the sources of competitive advantage and use the VRIO framework to evaluate True Religion and its major competitors Yes, True Religion enjoys a competitive advantage in the market segment it occupies. The advantage is sustainable because of the three segments operates independent of each other with different market sub-segments. For instance, the U.S wholesale Segment sells the premium products to leading countrywide retailer outlets; the international segment distributes the products across the international outlet and the consumer direct segment serves the consumers directly through branded retail stores and e-business sales. The sources of competitive advantage include use of technology in enhancing sales and marketing service. The internet and web ads are used to promote the products to the well-heeled, fashion cognisant consumers. On the same regard, the True Religion Jeans takes advantage of the opportunity to create brand value over its competitors. Consider the following VRIO

Strategic delimma, the quality improvement , equal work load and Case Study

Strategic delimma, the quality improvement , equal work load and quality and patient safety - Case Study Example gaged throughout the project by striving to build trust among team members through team building, strengthening interpersonal relationships and motivating team members by recognizing their contribution to the team (Allio, 2006). I order to get the team underway, Jeff should personally communicate with the expected team members and discuss with them the mission and objectives of the project for them to buy in. After that, he should organize another meeting where they will discuss in detail about the project and progress working on the project with interested members. The committee could have avoided the last minute rush on its project thereby avoiding the conflict on the deadline day of the project. The workload could have been managed easily through cooperation taking in to account the request by one of the team members to be absent for some time at a crucial stage in the project. The committee could work a little bit harder and faster to avoid this scenario. AT the very beginning of the committee’s life, the leader should have come up with a detailed pan on how the workload will be managed. This plan would take in to account significant issues such as the departure by some members at crucial points in the project, including Mariana’s request. The team should include Mariana’s name on the report because of the contribution she has made so far and her desire to do more work to cater for her time off. It was not Marian’s choice to quit the committee at such a point since it was a leadership failure to plan for her absence despite being forewarned. Kyle should reorganize the remaining members in the committee and device a plan for working out the remaining part of the project without Mariana’s contribution. This will facilitate completion of the project within the desired time despite encountering planning problems in the initial strategy of the project. In order to foster strategic thinking in this situation, I will devise an action plan with details

Online Marketing For Airline Industry Literature review

Online Marketing For Airline Industry - Literature review Example The use of online marketing is quite advantageous for the airline industry because it provides access to potential customers even in the most remote areas of the world. The internet is currently one of the most accessed tools of marketing in the world and because of this; online marketing carries with it a higher possibility of having access to more customers than other traditional means of marketing. Among the biggest advantages of online marketing for the airline industry is that it is not only done at a local level, its marketing campaigns are also done at a regional, national, and international level and this is one of the reasons why this means of marketing is one of the most successful of its kind worldwide. Online marketing is so efficient that it is able to compete effectively against other marketing strategies and in fact, it has an edge over them. When compared to other means of marketing, one is likely to find that online marketing is probably more popular than the others hence more returns to those companies that invest in it. This is means of marketing which most airline industries in the world should aspire to invest in because it is a guarantee of their success not only in the present, but also in the future. The online marketing of an airline company can be used as a means through which it can be able to attract the best talent to seek jobs within it. With some of the best people working for it, not only will such a company be able to offer excellent services, but its reputation is likely to grow, since the internet has become a means through which news travels fast. Making excellent job offers through the internet and acquiring good staff through it is a means to make the public more aware of the company. Because online marketing is one of the leading marketing strategies, this is where most companies and other institutions go to when they need to acquire people in to work for them. In addition, marketing online ensures that a company’s clients stay up to date with the current knowledge about it as well as ensuring that they take advantage of all offers that the company has to give, hence giving the company a competitive edge over other airlines. Online marketing ensures that an airline is able to make adjustments quickly, according to the changes in the marketing scene in the world and it does this for assisting its clients keep up to speed of things so that they do not lose any opportunities if there are any unexpected changes in the market. Online marketing provides a swift means through which individuals can easily be able to make connections with people and resources which they have need of in order receive the services they want from the airline companies. Context This paper discusses the need for companies in the airline industry to turn to the online marketing in order to reach more customers in the process of marketing their products. It deals with how these companies are moving from the old mode of market ing and relying heavily on new sources such as social networks. Instead of the impersonal marketing modes of the past, these companies have now realized that it is better to deal with potential customers on a more personal basis so that data that is more reliable can be collected. Due to the availability of a lot of data that is brought about by social networks and consumer websites, online marketing

What is learning Essay Example for Free

What is learning Essay ?What is learning? From born to dead, we non-stop to learning, how to sound, walk, study knowledge, even working skill. We learn in our whole life. But what is learning? Why we need to learn? Is it to follow other success person so we need to learn? Gagne(1965) describe learning as four factors, Drive, Stimulus, Response and Reinforcement. For every learning process before it start there are also have a reason to basic on, whatever we are learning a knowledge or a skill. And this is the factor of drive, it can improve you to want to learn. It can be a basic need or other drive. For example, a baby learning how to speak, it can describe as a basic need drive, because the baby want to let his mother father to know what his want, and speak is the most effective and efficient way to achieve, thats why the baby go to learn. In stimulus factor of Gagne theory, learner must be stimulated by the learning process, because some of stimulus can make the learner to drew some nature response, it can help them to learn more effect and efficient. And when the learner in the learning process, they will get some individual stimulus, that is the feel of the new thing of you learn. When the stimulus was occur on the learner, they will take a response such as increased skills and knowledge. This stage must occur after process of drive and stimulus. The last factor is reinforcement, when the learner taking some new skill or knowledge, those thing may forget quickly, because we also can not remember now thing hardly for first time, that’s why we need to practice to reinforcement the new skill or knowledge. In the process on the learning, there have many variable element, such as what type of the learner are, what the way are adopt to learn, those variable will influence the result of the learning process. Below we will talking about those variable, how those influence the result. Learning styles encompass a series of theories suggesting systematic differences in individuals natural or habitual pattern of acquiring and processing information in learning situations. A core concept is that individuals differ in how they learn. The idea of individualized learning styles originated in the 1970s, and has greatly influenced education. Proponents of the use of learning styles in education recommend that teachers assess the learning styles of their students and adapt their classroom methods to best fit each students learning style. Although there is ample evidence that individuals express preferences for how they prefer to receive information, few studies have found any validity in using learning styles in education. Critics say there is no evidence that identifying an individual students learning style produces better outcomes. There is evidence of empirical and pedagogical problems related to the use of learning tasks to‘correspond to differences in a one-to-one fashion. ’Well-designed studies contradict the widespread meshing hypothesis, that a student will learn best if taught in a method deemed appropriate for the students learning style. Learning styles are a popular concept in psychology and education that are intended to identify how people learn best. The popularity of this concept grew dramatically during the 1970s and 1980s, despite the evidence suggesting that personal learning preferences have no actual influence on learning results. While the existing research has found that matching teaching methods to learning styles had no influence on educational outcomes, the concept of learning styles remains extremely popular. There are many different ways of categorizing learning styles including Kolbs model and the Jungian learning styles. Neil Flemings VARK model is one of the most popular representations. In 1987, Fleming developed an inventory designed to help students and others learn more about their individual learning preferences. David A. Kolbs model is based on the Experiential learning Theory, as explained in his book Experiential Learning. The ELT model outlines two related approaches toward grasping experience: Concrete Experience and Abstract Conceptualization, as well as two related approaches toward transforming experience: Reflective Observation and Active Experimentation. According to Kolbs model, the ideal learning process engages all four of these modes in response to situational demands. In order for learning to be effective, all four of these approaches must be incorporated. As individuals attempt to use all four approaches, however, they tend to develop strengths in one experience-grasping approach and one experience-transforming approach. The resulting learning styles are combinations of the individuals preferred approaches. For type of the learner, it can classification as 16 different type, as Serialist vs. Holist, Controlled vs. Impulsive, Dependant vs. Independent, Mature vs. Immature, Structured vs. Unstructured, Familiar vs. Unfamiliar, Instructional vs. Experimental, Deep learning vs. Surface learning. To identify what type the learner are, we can uses some of test to calculate it, and this is also a important step, because different type of learner will have stimulus by different learning way. As the way of learning, they were through words, questions, through images, pictures and abstract representations , through music and rhythm, through movements or physical activities, through social interaction and through independence or self-interaction. Those analysis by Gardner, in 1999. For suggest learner to used different way to learn, Riding (1997) to publish that, Cognitive Style, that’s mean an individual’s consistent preferences for particular ways of gathering, processing and storing information and experiences. It is a fusion of methods of thinking and of personality. And he also also warned about the possibility of confusing style with ability in 1997. Those theory bring out one mine idea that everyone who before go to learn, they should to find out what kind of they are, and what method are suitable for first, that is the most important. But this is not a easily even for an experience teacher, that’s why teacher should have a reliable and valid instrument, because some characteristics are not discernable, by (Beaty 1986; Dunn, Dunn, and Price 1977; Marcus 1977 How to Implement and Supervise a Learning Style Program, P. 9). Cognitive Style and learning style two-oriented theories and models mostly in the late twentieth century (1950) proposed that the two are very similar at first glance, very confusing. Jonassen Grabowski (1993) explain the main difference between the two is that learning styles were analyzed only for the learner preferences, without taking into consideration the actual ability of learners. To calculate the type of the learner are, there have few popular method to measure Cognitive Style, and there usually will identify as two big type of style. (Riding,1997 ). They are ‘wholist-analytical(WA)’ and ‘verbaliser-imager(VI) type. The wholist-analytical group are concerned with whether the individual processes and organizes data as a whole or in a piecemeal fashion and the verbaliser-imager group are concerned with whether the individual normally represents information in their memory as pictures or as words during the process of thinking. We can use Belbin test, MBTI test, and VARK Questionnaire test VARK Questionnaire test is a method to analysis a person learning style, basic on their gift and ability, VARK model as well as other learning style theories has been questioned and criticized extensively. One large scale look at learning style models suggested that the instruments designed to assess individual learning styles were questionable, while other critics have suggested that labeling students as having one specific learning style can actually be a hindrance to learning. Despite the criticism and lack of empirical support, the VARK model remains fairly popular among both students and educators. Many students immediately recognize that they are drawn to a particular learning style. Others may find that their learning preferences lie somewhere in the middle. For example, a student might feel that both visual and auditory learning is the most appealing. While aligning teaching strategies to learning styles may or may not be effective, students might find that understanding their own learning preferences can be helpful. For example, if you know that visual learning appeals to you most, using visual study strategies in conjunction with other learning methods might help you better remember the information you are studying or at the very least make studying more enjoyable. So what happens if no single learning preference calls out to you? What if you change preferences based on the situation or the type of information you are learning? In such instances, you probably have what is known as a multimodal style. For example, you might rely on your reading and writing preferences when you are dealing with a class that requires a great deal of book reading and note-taking, such as a history of psychology course. During an art class, you might depend more on your visual and kinesthetic preferences as you take in pictorial information and learn new techniques. There have four item to take a mark, Visual, Aural, Read and Kinesthetic. Visual learner are good at receive of image information some picture as charts, diagrams. illustrations, notes, and videos are all let visual learners easily to remember the information . People who prefer this type of learning would rather see information presented in a visual rather than in written form. Aural (or auditory) learners is good to learning by use of there ears . They more perfer to get a good part out of lectures and are good at remembering speech by people of there mouth. Reading and writing learners more likely to get information through as words. Learning source that are primarily text-based are strongly preferred by these learners. Kinesthetic (or tactile) learners learn best by touching and doing. Hands-on experience is important to kinesthetic learners. Of the outcome of my test of doing VARK test, my result are Visual: 5, Aural: 9 , Read/Write: 2, Kinesthetic: 9, that is mean that im good at aural and kinesthetic. Those of sound and touching thing and resource are effect for me to learning, those are stimulate way for me. That’s mean listing the teacher told and feel the new thing. Belbin test is a analysis method of calculate role of team of a person, this develop by Dr. Meredith Belbin in Cambridge, UK. Its main function are help tester to know himself, from self-character to other people idea of himself. And calculate the tester career development. It can understand the member of the team person working style quickly. Then you can know how to communicate with, and make the performance be more efficient and effect. And the nine type is Shaper (SH), Implementer (IMP), Completer-Finisher (CF), Coordinator (CO), Team Worker (TW), Resource Investigator (RI), Plant (PL), Monitor-Evaluator (ME) and Specialist (SP). As my know of myself, I will describe myself as Implementer (IMP), because its characteristic are Implementers are the people who get things done. They turn the teams ideas and concepts into practical actions and plans. They are typically conservative, disciplined people who work systematically and efficiently and are very well organized. These are the people who you can count on to get the job done. On the downside, Implementers may be inflexible and can be somewhat resistant to change. For my target career as a business administrative, this is suitable for of the role of the Implementer (IMP). MMDI test, full name is Myers Briggs Type Indicator, this test let character describe as sixteen type, this sixteen type include all human behavior, they are 1)ESTJ male chauvinism 2)ESTP challenge 3)ESFJ master 4)ESFP show off 5)ENTJ general 6)ENTP inventor 7)ENFJ educationalist 8)ENFP reporter 9)ISTJ public servant 10)ISTP adventure 11)ISFJ take care 12)ISFP art 13)INTJ professional 14)INTP scholar 15)INFJ author 16)INFP philosopher. Those of them also have benefit and weak point and no one is the best. When I finish the test, I know that im the type of the ESFJ master adventure one, this is different between I estimate one as ESTP challenge one, therefore, ESFJ as Enthusiastic, talkative, popular, responsible natural collaborators, active member of the committee. May be longer than the creation of a harmonious and harmony. Often doing good to others. Encouragement and praise when you get the best work. The main interest lies in those things that have a direct and significant impact on peoples lives. In the analysis, ESFJ is suitable of occupation such as Housekeeping Nurse, Administration, Teachers, Family Physicians, Clergy or other religious workers Office Manager, Counselor, Accountant, Administrative Assistant, this is matching with my target career as administrative.

Management and Leadership of Different Cultures

Management and Leadership of Different Cultures Introduction A well recognized definition of leadership by Warren Bennis is Leadership is the function of knowing yourself , having a vision that is well communicated, building trust among colleagues and taking effective action to realize your own leadership potential. Globalization is defined as the absence of borders and barriers to trade, the crystallization of the world as a single place, or the overlapping of the interests of business and society. Globalization is a process whereby world-wide interconnections in virtually very sphere of activity are growing. This rise of these interconnections is the result of shifts that have taken place in technological, political, and economic spheres. The process of globalization means flow of people, flow of technology, flow of capital, growing economic interconnectedness. This process impacts upon regional tourism and hospitality market in many ways. The tourism and hospitality industry brings together hosts and guests from different cultures with different characteristics, expectation and values. To improve competitive position in the global market, the industry needs to satisfy the expectations and needs of their guest. Therefore, it remains an important issue as to how well prepared the tourism and hospitality industry is to handle this flow of peoples and fusion of cultures. Globalisation has also impacted on the composition of the domestic tourism market as this now include multi-ethnic as well as multicultural migrant groups. Yet another impact of globalisation has been the multicultural workforce in the industry itself. Globalisation changed todays hospitality industry. Due to globalisation the managers of the hospitality industry are capable to learn about various cultures as they get to mix with people from various aspect of life and therefore, develop knowledge of them. Due to globalisation the guest base has growth strongly. Tourists travel not for holidays, business, health and different other intentions too. Therefore, this has developed the market for the hospitality industry, which acquired its great income from international tourists. Tourists always spend money when they come in because of that foreign exchange increases. Therefore it is of major value to the economy as globalisation helps to bring in money into the country. Moreover, due to globalisation the industry requires to operate advance technology. Since one wants to fascinate as many visitors as possible, hospitality organisation frequently need to advance and improve their services. For example: Singapore flyer, using faster and advance technology in hotels, so that the guest is gratified. Companies are frequently thinking of advance and innovative ideas to fascinate more visitors. Due to globalisation, more tourists come into our country and more people are required to serve and cater to their needs. So, with the advent of globalisation, there are plenty of more jobs available for people within the hospitality industry. Due to globalisation, more people move around, to facilitate this, the travel industry requires to develop as well. People who come into our country by air, or ship, or land use the transport services provided as well. Due to globalisation, there are different types of international services/cuisines. Since there are plenty o f different tourists with various cultures, custom, cuisines and languages, the hospitality industry includes recipes and various other services to cater to them. These services are available to the locals too, which makes even better. Nevertheless, globalisation has negative impacts on the hospitality industry and also, there are some challenges and difficulties for todays leader in hospitality firms. Due to globalisation, the hospitality industry can hire people from various countries as it is usually cheaper they may sometimes have difficulties in communicating with the guests. Many guests get quite irate as a consequence of this. As there are from various cultures, one needs to be attentive not hurt them. As example, a Hindu will not eat beef so that serving person should be aware of food which contains beef . (unless specifically asked). What is acceptable by one culture may be frowned upon by another. For the communication, technology has been increased because of international barriers, (through the internet, voice recordings.) This has not keept the human touch. A leader from the hospitality industry has a multicultural challenge, managing a diverse workforce and trying to keep up with rapidly shifting trends. Cultural intelligence provides a better approach to this leadership challenge. Cultural intelligence (CQ) is the capability to function effectively across national, ethnic and organizational cultures. Leader has to have knowledge of different cultures. CQ is needed to understand diverse guests, manage diverse teams, recruit and develop cross cultural talent, demonstrate respect and adapt leadership style; without these knowledge hotel can faces many problem. If a manager does not understand different culture, how will he understand different guest from different culture, how will he manage his employees from different culture. It can be affect financially on the hotel. Hotels can have financial losses caused by managers not understanding different cultures. Looking at these challenges and difficulties, it shows that, cross cultural management plays an important role to compete in a global marketplace. The mistakes mention above may results into some consequences. As example- where a strong and forceful personality overcomes the lack of formal delegation or where an inadequate leader is supported by his subordinate who effectively acts as the leader. Failure to delegate successfully to a more knowledgeable subordinate may mean that the subordinate emerges as an informal leader and this could have possible adverse consequences for the manager and organization. Serious mistakes can be made while dealing with people from different cultures. For example- eye contact in western countries is normally associated with confidence, politeness and attentiveness but in some African countries can be seen as rude and disrespectful. Bulgarians nod when they mean no and shake their heads when they mean yes while the Greek nod upwards or raise their eyeb rows for no and shake the head side to side or tilt it to say yes. A lack of cultural literacy can lead to incorrect assumptions, poor relationships and a failure to make useful business connections. So to avoid these mistakes a proper training should be given to the staff by his manager because in any company you will find many people from different culture and different cities so as every person have their own different culture, everyone have their own body language and facial expressions which can results into some mistakes so to combine all these people from different culture together to work as a team a proper training should be given by the manager. STARBUCKS COFFEE COMPANY Starbucks is a well-known coffee company, started in 1971 in Seattles pike place market, Washington. It was opened by Jerry Bolvin, Zev Siegi and Gordon Bowker, they started selling coffee, tea and spices. Now it has largely developed in such a way that it is functioning in 40 countries along with 16000 coffee outlets. Howard Schultz joins Starbucks in 1982. Once he went Italy, he visits Milans popular espresso bars and he was impressed with their popularity and culture and he sees their potency in Seattle. So after having lattes and mochas Seattle immediately becomes crazy for coffee. The thirst for good coffee allows Starbucks to develop their business out of Seattle too, first in the United States, and then further all countries. After becoming the first company to provide stock options to its part-time staff members, Starbucks become in public traded company. Starbucks opened their first shop in 1997, in UK. Starbucks form various products like hot made to order beverages, readym ade brewed coffee packets, tazo tea, bottled beverages, frappucino beverages, smoothies and baked goods like sandwiches, pastries cookies. There are so many organizations which still follow their mission, vision, value or culture like Starbucks use. Starbucks mission line says; to build Starbucks as the premier supplier of the best coffee in the world while managing their uncompromising precept as they develop and in other angle to pep up and nourish the human spirit-one person, one cup and one neighbourhood at a time. Starbucks vision is to make sky-high gratified guests by giving good service expenses that creates changes in guests day-to-day life. If the guest is unhappy, second time he might come with two more extra guests so that how it works for Starbucks. The anchor value in the feat of Starbucks is to make a company with a soul was that the organization would never give up searching the perfect cup of coffee. Hospitality management functions must be aware of the changing curves as the industry is confronting an ever increasing number of foreign employees are being used to fill these gaps which shows in increasing the diversity in the work place. The company working towards globalization of plenty food and beverage functions must also be cognizant of the diversity of various countries in which they operate. Diversity management must become aspect of organization policy in order to be effectual and it must be embedded within the culture of the organization from superior management through front line employees. Good diversity management can have many positive effects on performance of business such as good understanding of guest needs, higher staff keeping rate and increased sales. Ineffective diversity management can get added problems to the work place such as demoralization of staff, hostility and high employee turnover. To adopt diversity as an essential element in the way Starbucks work s. Starbucks conceive that to work successfully in the global market place diversity needs to be adopted within every facet of the business which includes, The workplace Training Suppliers Communities in which they operate The workplace- Starbucks loyalty to diversity starts with fascinating and holding a diverse work team. They try to mirror the guest and communities they serve which creates an environment where all the guest and partners feel prosperous and welcome. To attract a diverse representation of certified candidates, Starbucks connect with many local and national community based companies. As instance in U.S. they make connections with the National Black MBA and the Hispanic MBA and the women in food service firm. Starbucks supervise the demographics of their workforce on quarterly basis to identify whether they reflect the communities in which they work. They also focus on representation within particular positions and judge whether there are tract to higher-level positions. Based on available data, Starbucks US workforce is contained of 53% women and 14% people of colour and in Starbucks executive team vice presidents and above 42% are women and 8% people are of colour. Training diversity object is made through Starbucks general training and development module also management training courses. Diversity courses are also provided at Starbucks to address partners related to business requirements which include diversity learning journey and bias free interviewing workshops which train managers and recruiters for the hiring procedure. Starbucks take the hiring and recruiting process very gravely. They are very deliberate while employing people as it costs 2,300-3,000 pounds to recruit and prepare each staff member. By the period of two weeks of commencing employment all the staff member members will have undergone training and learning about the diversity amongst the employees and also amongst the guest base. Suppliers- Starbucks have developed a provider diversity first step which assures that each selected provider shares the companys core values to meet main requirements which include quality, service, value, stability and sound business practices. A diverse provider must meet certain criteria. As instance the company must be 62% owned, operated and managed by women, minorities or socially disadvantaged individuals. Diversity in communities in which Starbucks operate- Starbucks built a combine venture with Johnson Development Corporation which is owned by Earvin Johnson. They produced urban coffee opportunities, LLC bringing Starbucks shops to diverse communities. By 2003, there were 62 UCO places in the United States. Starbucks UCO shops provide communities an inviting and prosperous place for neighbours to gather. While guests are ensured a coherent Starbucks experience at all the shops they may find the music is tailored to local tastes, elusive differences in the food offerings and wall paintings that is unique to the shops. A UCO shop can be an accelerator for producing jobs and encouraging business development in the communities where the shops are situated. By the end of 2004 the locations employed 961 Starbucks partners. The Starbucks foundation and community and giving programmers provide support to non-profit organization that serves diverse communities. They are also partner with diff erent community organizations to provide employment opportunities to their elements. Cultural encounter happens when people from various cultures come into contact. Sometimes the encounter begins before anyone has a chance to properly introduce you before you even open your mouth. Cultural encounter can lead to world class fatigue or even depression. Many of the adjustments to life in the cultural fast lane must be made early on preventing a successful overseas experience. If we ask who suffers from cultural encounter the answer must be one who spends much time with people from another culture. People eat different foods, celebrate different holidays and dress differently in countries all around the world but these differences affect the ways in which people work together because people organize, manage and work differently from culture to culture. The behaviour of people in organizations varies across cultures in many ways. Researchers have observed systematic and culturally based differences in managers values, attitudes and behaviour. Each of us has a set of attit udes and beliefs through which we see management situations the managers value, attitudes and beliefs can affect cycles of behaviour. Some managers do not trust their subordinates and believe that employees will not do a good job unless closely supervised. These managers establish tight control systems such as time clocks and frequent employee observation to reassure them that employees are working. The employees can be started realizing that management does not trust them so they might start behaving irresponsibly. They arrive on time only when the time clock is in working condition and only work when the manager is around. So it is easy to see how misunderstanding and mistrust can grow between managers from one culture to employees from different culture. In hospitality business you can find many examples of cultural clash as you deal with guests all over the world and you work with different people from different countries with different culture as well. So I just want give to gi ve an example as per my experience in hospitality. Example- I used to work for a hospitality company, park Starbucks Goa resort and spa in India. Once I was in the bar in the afternoon and a Russian guest came to me. Russians hardly speak English. So he came to me and as he didnt know English he was indicating his finger outside towards tree and said kakushka, kakushka he was speaking in Russian and was trying to make me understand his language but as I didnt know Russian language I couldnt make out what he wants exactly so it took a long time to know me what he wants exactly but finally after 10 minutes I finally came to know that he was asking for coconut water and he was indicating his finger towards coconut trees. Then I gave him coconut water and he was very happy. So here we can see a culture clash between an Indian and Russian culture because the Russian hardly speak English so they couldnt communicate properly. So as a suggestion to this problem I would like to suggest that there must be a co-coordinator person in the hospitality company so that if this kind of communication problems due to different culture occurs he or she can handle it. Few managers are more effectual at leading diverse groups than other managers. The traits and behaviour should equip a person to lead diverse groups. Additionally, cultural sensitivity, cultural intelligence and certain specific global leadership skills are essential for inspiring people from cultures other than the ones own. Although they reinforce each other we can describe cultural sensitivity and cultural intelligence separately. Global leadership encompasses so many behaviours that they receive of their own section. Leaders as well as others who are attempting to influence a person from a foreign country must be alert to possible cultural differences. Thus the leader must be willing to acquire knowledge about local customs and learn to speak the native language at least passably. A cross- cultural leader must be patient, adaptable, flexible and willing to listen and learn. All of these characteristics are part of cultural sensitivity an awareness of and a willingness to investig ate the reasons why people belong to other culture act as they do. A person with cultural sensitivity will recognize the certain differences in customs that will help to build better relationships with people in his or her adopted cultures. Another aspect of cultural sensitivity is being tolerant of the subtle differences between cultures. Following is the leadership self assessment quiz which gives an opportunity to reflect our own tolerance for cross-cultural issues. LEADERSHIP SELF ASSESSMENT QUIZ Tolerance for cultural differences Instructions- indicate how comfortable you would feel in the following circumstances: VU- very uncomfortable U- Uncomfortable N- Neutral C- Comfortable VC- very comfortable VU U N C VC Working on a team with both men and women 1 2 3 4 5 Coaching a team or club when all the members are 1 2 3 4 5 Sex than yours Having a transsexual person as a boss. 1 2 3 4 5 Having a person of a different race as a boss. 1 2 3 4 5 Having an opposite sex person as a boss. 1 2 3 4 5 answers if a if you are heterosexual or b if you are homosexual Having a gay or lesbian boss Having a straight boss Having dinner with someone who eats what you consider to be a pet.1 2 3 4 5 Having dinner with someone who eats what you consider to be a repulsive animal or insect.1 2 3 4 5 Working alongside a teammate who you know is HIV positive. 1 2 3 4 5 Working alongside a teammate who has served prison time for 1 2 3 4 5 Vehicular homicide. Total score: Scoring and interpretation: 40-50: you are highly tolerant and flexible in terms of working with a broad spectrum of people. These attitudes can help you to be an effective multicultural leader. 21-39: your tolerance for working with people different from yourself is within the average range. It you learn to become a more tolerant of differences, you are more likely to become an effective multicultural leader. 10-20: you may be experiencing difficulties in working with people quite different from yourself. As a consequence your effectiveness as a multicultural leader might be hampered. If you seek out more diverse cross-cultural experiences you are likely to become more tolerant of differences. Cultural sensitivity helps a person to become a multicultural worker that why cultural sensitivity is very important. Such an individual is convinced that all cultures are equally good and enjoys learning about other cultures. Multicultural workers and leaders are the people who usually have been exposed to more than one culture in childhood. Being multicultural helps one to be accepted by a person from another culture. It has been said that a multilingual salesperson can explain the advantages of a product in other languages but it takes a multicultural person to motivate foreigners to buy. Cultural intelligence is a four dimensional framework rooted in many years of research on intelligence and cross cultural interaction. After going through the above practices implemented in order to improve leaders cross culture intelligence I suggest the effective approaches in improving CQ are as follows. CQ drive CQ knowledge CQ strategy CQ action All these four dimensions are usually refer to develop CQ. CQ drive- the motivational dimension of CQ is the leaders level of interest, drive and energy to adapt cross culturally. You should have the confidence and drive to work through the challenges and conflicts that inevitably accompany cross cultural work. The ability to be personally engaged and preserve through cross cultural challenges is one of the most novel and important aspects of cultural intelligence. We cannot simply assume people who are interested and motivated to adjust to cultural differences. Employees often approach diversity training apathetically and do it just because it is required. Personnel headed to international assignments are often more concerned about moving and adjusting their families overseas than they are about developing cultural understanding. Without ample motivation, there is little point in spending time and money on cross cultural training. CQ drive includes three sub dimensions: Intrinsic motivation- the degree to which you derive enjoyment from culturally diverse situations Extrinsic motivation- the tangible benefits you gain from culturally diverse experiences and Self efficacy- the confidence that you will be effective in a cross cultural encounter. All three of these motivational dynamics play an important role in hoe leaders approach cross cultural situations. CQ knowledge- the cognitive dimension of the CQ research refers to the leaders knowledge about culture and its role in following how business is done. You should understand the way culture shapes thinking and behaviour. It also includes your overall understanding of how cultures vary from one another. CQ knowledge includes two sub dimensions i.e. cultural systems and cultural norms and values. Cultural systems are the way societies organize themselves to meet the basic needs of their members. For example, every nation has cultural systems for how its members distribute products and services or for how they raise their children. Understanding how a family system works might seem unnecessary but it become critically relevant when you are trying to develop human resource policies for employees who are expected to care for the senior members of their extended family. The other sub dimension of CQ knowledge i.e. cultural norms and values refers to the varying ways cultures approach issues such as time, authority and relationships. The value a culture places on time and relationship becomes highly closely connected when an American is trying to get a signed contract from a potential affiliate in china or Saudi Arabia where different norms shape leaders expectations. CQ knowledge is the dimension most often emphasized in many approaches to intercultural competency. For example, a large and growing training and consulting industry focuses on teaching leaders this kind of cultural knowledge. Although valuable however the knowledge coming from CQ knowledge has to be combined with the other three dimensions of CQ or its relevance to the real demands of leadership is questionable and potentially harmful. CQ strategy- is the metacognitive dimension of the CQ. It is the leaders ability to strategize when crossing cultures. Can we slow down the RPMs long enough to carefully observe what is going on inside the mind of others and ourselves? It is the ability to draw upon our cultural understanding to solve culturally complex problems. CQ strategy helps a leader to use cultural knowledge to plan an appropriate strategy accurately interpret what is going on and check to see if expectations are accurate or need revision. The three sub dimensions of CQ strategy are awareness, planning and checking. Awareness means being informed of what is going on in ourselves and others. Planning is taking time to prepare for a cross cultural encounter in anticipating how to approach the people, topic and situation. Checking is monitoring our interaction to see if our plans and expectations were appropriate. It is also comparing what we expected with our actual experience. CQ strategy emphasizes strategy an d is the keystone between understanding cultural issues and actually being able to use our understanding to be more effective. CQ action- the behavioural dimension of CQ is the leaders ability to act appropriately in the range of cross cultural situations. We can effectively accomplish our performance goals in different cultural situations. One of the most important aspects of CQ action is knowing when to adapt to another culture and when not to do so. A person with high CQ learns which actions will and will not enhance effectiveness and acts on that understanding. Thus CQ action involves flexible actions tailored to specific cultural contexts. The sub dimensions of CQ action are verbal actions, nonverbal actions and speech acts. The exact words and phrases we use when we communicate specific types of messages. These are the three kinds of behaviours where there is the greatest need to adapt to cultural norms. Although the demands of today are intercultural settings make it impossible to master all the dos and donts of various cultures. There are certain behaviours that should be modified when we interact wi th different cultures. For example, westerners need to learn the importance of carefully studying business cards presented by those from most Asian contexts. Also some basic verbal and nonverbal behaviour enhance the extent to which we are seen as being effective by others. As an example, the verbal tone(e.g. loud versus soft) in which words are spoken can convey different meaning across cultures. Almost every approach to cross cultural work has insisted on the importance of flexibility. With CQ action we now have a way of exploring how to enhance our flexibility. Research, examples and best practices will be offered to move toward gaining the capabilities represented by these four dimensions. The CQS (cultural intelligence scale) measures competency in each of the four dimensions. Through a series of questions you receive four scores one for each dimension of cultural intelligence. By averaging these four scores together, you can estimate your overall CQ. Two different CQ assessments are available both of which have relevance for improving leadership effectiveness. One is a self report assessment and the other is a peer report assessment. The self assessment provides a profile of how you view yourself in the four dimensions of cultural intelligence. The peer assessment asks you to identify three to five peers who can answer a few questions on your behalf. In return you receive a composite of how your peers view you in the four dimensions of cultural intelligence the two kinds of assessment are most valuable when used together so you can compa re your self assessment with how others perceive your cultural intelligence. There is variety of ways to apply the four dimensions of cultural intelligence to leadership. They can be used as four areas to assess individuals you are considering for a cross cultural assignment. They can also serve as four categories for diversity training or for a leaders personal development plan and the four dimensions can be used as a four step cycle for developing cultural intelligence in the case by case situations. This four step cycle is the primary application used. CQ is more strongly related to an individuals overall performance cross culturally than things like academic achievement or an exceptional IQ. In particular CQ drive, CQ strategy and CQ action are found to have a positive relationship on an individuals success in accomplishing a task. CONCLUSION In the above research it shows that the management is confronting number of challenges problems as an increasing number of foreign employees are being used which results in the diversity in the work place. So the Company must be cognizant of the diversity of various countries in which they work. In order to keep up this diversity management must become a part of organization policy because an effectual diversity management can have many positive consequences on performance of business. So in order to defeat this Starbucks consider that to work successfully in the global market place diversity requires to be adopted within every angle of the business which includes the work place, training , suppliers and the communities in which they operate. Starbucks loyalty to diversity starts with fascinating and holding a diverse work team. They try to mirror the guest and communities they serve which make an environment where all the guests and partners feel prosperous and welcome. Diversity c ontent is constructs through Starbucks general training development modules also management training courses. Starbucks have developed a provider diversity first step which assures that each selected provider shares the companys anchor values to meet main requirements which include quality, service, value, stability and sound business practices. Starbucks has also built a combined venture with Johnson Development Corporation and they have produced urban coffee opportunities, LLC bringing Starbucks shops to diverse communities. Although Starbucks try to control diversity problem at workplace, cultural encounter still happens when people from various cultures come into contact. A person who spends much time with people from different culture suffers the most. The behaviour of people in company varies across cultures in many ways. Some managers are good at leading diverse groups than other. The traits and behaviour should fit a person to lead diverse groups. Cultural sensitivity, cultu ral intelligence and certain specific global leadership skills are essential for motivating people from various cultures. The leadership self assessment quiz can be very helpful in avoiding cross cultural issues in an organization. Cultural sensitivity is also important as it helps a person to become a multicultural worker and cultural intelligence is a four dimensional framework rooted on intelligence and cross cultural interaction. So in order to improve leaders cross culture intelligence, the effective approaches in improving CQ should be CQ drive, CQ knowledge, CQ strategy and CQ action. From the above research it is been clear that CQ drive, CQ knowledge, CQ strategy and CQ action are found to have a positive relationship on an individuals success in accomplishing a task. The CQ is a set of individual capabilities that allows leaders to learn from their experiences. Thus CQ facilitates the transformation of experience into experimental training. A mere exposure to cultural diversity and international assignments does not necessarily enhance learning. Instead leaders must balance the creative tension of all four stages in the experimental process which are concrete experiences, reflective observation, abstract conceptualization and active experimentation. I would like to recommend that organizations should shift their focus from providing experience to ensuring that effective experimental learning occurs for leaders. Part of this shift requires the recognition that individuals have different capabilities to learn from their experiences. Those who are culturally intelligent indi